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WHAT DOES THE FREEDOM BANK OF VIRGINIA DO WITH YOUR PERSONAL INFORMATION?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect, and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit History and credit scores
  • Contact information such as name, mailing and email address, telephone number(s), including mobile numbers
  • Access authorization such as user ID and password
  • Access to the camera is required to submit check images, statements, and videos for mobile deposits and secure messages. The transmission of these documents cannot be completed without using this function
  • App activity such as search activity and location
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons The Freedom Bank of Virginia chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does The Freedom Bank of Virginia share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes - to offer our products and services to you No We don't share
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes - information about your transactions and experiences No We don't share
For our affiliates' everyday business purposes - information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share
For our affiliates to market to you No We don't share
Questions? Call 703-242-5300 or go to www.freedom.bank
Who we are
Who is providing this notice? The Freedom Bank of Virginia
What we do
How does The Freedom Bank of Virginia protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does The Freedom Bank of Virginia collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit card or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • The Freedom Bank of Virginia does not share with our affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • The Freedom Bank of Virginia does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include credit card companies.

Rev. March 2024


Please Note: E-mail is not a secure form of communication. Please do not send any confidential information using this form. This includes account numbers, social security numbers and password or PIN information.

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Effective February 2, 2023
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Chantilly, VA 20151
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Manassas, VA 20109
703-349-2210
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