General FAQs

.BANK is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .BANK quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the ‘.BANK’ at the end of our email address and website URL.

All banks are verified and authenticated by fTLD, the .BANK administrator, prior to registering their .BANK domain, and re-verified annually thereafter. This ensures everyone using a .BANK domain is an eligible organization. Hackers and bad actors can’t get a .BANK domain to create lookalike domains for phishing and spoofing, as they can in ‘.com’ and other publicly available domains.

With the ‘.BANK’ visual authentication cue in place you can quickly confirm emails and websites of ours are real, and avoid interactions that could lead to identity theft and financial fraud. This authentication is also an additional layer of protection for our internal and vendor communications, helping us to further secure against potential breaches.

All banks within the .BANK domain must also implement additional Security Requirements to help secure their sites and email, and protect them, their vendors and their customers from phishing, spoofing and other cyberattacks. All banks using .BANK are monitored for compliance with these security requirements on an ongoing basis.

Effective May 11, 2018, new rules under the Bank Secrecy Act will aid the government in the fight against crimes to evade financial measures designed to combat terrorism and other national security threats.

EACH time an account is opened for a covered Legal Entity, we are required to ask you for identifying information (name, address, date of birth, social security number as well as identification documents) for:

• Each individual that has beneficial ownership (25% or more); and,
• One individual that has significant managerial control, of the Legal Entity.

If you are opening an account on behalf of a Legal Entity, you will be required to provide the appropriate documentation and to certify that this information is true and accurate to the best of your knowledge. You can access the Certification of Beneficial Owner form here.

STEP ONE: Apply Now! Getting started is easy

When you've selected a property and have a contract with the seller, the next step is to complete your loan application, which can be done easily through our website. To get started, complete an application and provide a much information as you can by completing the required fields on the application. Once transmitted within our secured platform your selected Loan Officer will contact you to go over any questions they may have regarding your information.

At this point, your credit information and income will be reviewed and based on the property information we will order an appraisal. We will also complete the underwriting of the applications and provide you a formal approval.

STEP TWO: Funding after your loan is approved

Your real estate agent or the seller will have designated an escrow/title company to handle the settlement of your loan, along with many other factors which make your purchase go smoothly.

We will coordinate with the escrow team and you'll sign the final papers at their office.

Please give us a call if you have any questions at 703-766-6400.

Get instant access to your accounts by enrolling in online banking directly from our website.

• Go to www.freedombankva.com and click on the LOGIN drop down button at the top right hand corner and select Enroll Now.
• Complete a short online banking enrollment form.
• Establish your credentials and security questions.
• Read and agree to our online banking terms and conditions.

If you have any questions or need additional assistance please contact us during normal business hours and we will be glad to assist in anyway.

No, both Online Banking and Bill pay are free.

Transferring money between your Freedom Bank accounts online is simple and secure. Once logged in, go to the Transfer button. From there you can choose to make a One Time Transfer or setup Scheduled Transfers to recur on a daily, weekly or monthly basis. View, modify or delete a scheduled transfer at any time.

Bill Pay is made easy online. Enrollment is only a click away from our online banking home screen. Once enrolled you will be able to pay anyone in the United States. We will send the money electronically or we will print and mail a check for you if the recipient is unable to accept electronic payments. Some of the features of Bill Pay include:

• eBills – Get your bill electronically. You can view your eBills in the Payment Center and pay them with a few simple clicks.
• AutoPay – You can setup automatic payments to be sent according to the schedule you set. Change or cancel your AutoPay at any time.
• AutoPay for eBills – Setup some bills to be paid automatically according to options you set. Change or cancel AutoPay for eBills at any time.

Absolutely, online statements are available online 24/7. You will get a monthly email reminder when your statement becomes available if you choose to enroll in eStatements. The eStatement delivery method replaces paper delivery of your monthly statement. Call us to find out more!

Download transactions to your PC or 3rd party software provider by clicking on your Account and choosing the Download button. Select a date range and format option then click Download Transactions.

Yes, you can place a stop payment on a lost or stolen check by clicking on your account and choosing the Stop Payments button. You will need the Check Number, Amount and Payee information to ensure the stop payment is successful.